Cate & Chloe Betty 18k Rose Gold Plated Freshwater Pearl Earrings with Crystals Gold Jewelry for Women Classic Drop Dangle Crystal Earrings Hypoallergenic Jewelry Gift For Her

[ROSE GOLD PLATED LUXURY - Indulge in opulent elegance with our 18k white gold plated brass earrings exuding luxury in both appearance and texture. Elevate any occasion with this perfect accessory that radiates sophistication. DROP DANGLE EARRINGS - With its attention to detail and beautiful design these drop-dangle earrings are sure to add extra sparkle and sophistication to any style with their stunning design SIMULATED DIAMOND CRYSTALS - Our earrings are adorned with exquisite freshwater pearls and premium crystals. In a captivating round-cut design these dazzling gems illuminate from every angle. "JEWELRY FOR WOMEN - Whether youre donning a casual t-shirt and jeans or dressing up in a little black dress these Betty earrings will add a touch of glamour to your jewelry collection." HYPOALLERGENIC & SECURE - Crafted with lead-free and nickel-free materials this necklace is hypoallergenic making it suitable for those with sensitive skin. Wear it with confidence and comfort all day long. WARRANTY AND BRAND PROMISE – Cate & Chloe offers a 30-day warranty on this product. Cate & Chloe jewelry stands by the quality of their jewelry and customer satisfaction are the number one core value of the company. Love and wear your jewelry without worry!]

At Resilient Gems, your satisfaction is our highest priority. We want every piece you receive to shine as brightly as you do. If for any reason your purchase does not meet your expectations, we are here to assist with returns and exchanges, crafted to be as effortless and graceful as our jewelry.

Eligibility

We gladly accept returns within 14 days of delivery for unworn, unaltered pieces returned in their original packaging and condition.

How to Initiate a Return or Exchange

Please contact our Client Care team at info@resilientgems.com within 14 days to request a return or exchange. We will provide you with personalized assistance and a prepaid shipping label for domestic returns.

Refunds

Refunds will be processed promptly after we receive and inspect your returned items. Original shipping fees are non-refundable. For international returns, customers are responsible for return shipping costs.

Exchanges

If you wish to exchange your piece for a different style or size, please let us know. We’ll work closely with you to make the process seamless.

Non-Returnable Items

For hygiene and safety reasons, certain items such as pierced earrings and customized pieces cannot be returned or exchanged.

Questions?

Our Client Care team is here to help with any inquiries or special requests. Email us at info@resilientgems.com for a swift and elegant resolution.

HOW MUCH DOES SHIPPING COST?

Shipping cost may vary by items.


PROCESSING TIME

As soon as we receive your order, we process your item in 2-3 business days, this includes production time since most of the products are made to order.

Estimated Delivery Time

As soon the order is processed, we will be sending tracking information to the email used during the purchase. It may take approximately 4-5 days delivery.

(Shipping carriers are experiencing delays due to the COVID-19 pandemic)

If your order hasn’t arrived in the estimated delivery times, please contact our support team at @resilientgems.com.
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If your order hasn't arrived within 60 days of the date of original purchase, contact our support team for a full refund on your purchase.

(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).

RETURNS AND REFUND GUARANTEE

For items received that are not as we described in our listing and Defective items, we cover the return shipping cost and replace the item asap.

All returns must be in its original packaging and condition and also be made within 15 days of the delivery date.

RETURNS AND EXCHANGE POLICY

For non defective items and items that are received in 100% condition, we charge a 30% restocking fee. We will send you a return label as soon as we receive your request and as soon as we receive the item you returned, we will process your refund minus the 30% Restocking Fee.

All returns must be in its original packaging and condition and also be made within 15 days of the delivery date.

Resilient Gems has the right to refuse returns that passed the 15 days allowed time after delivery.

For additional help please contact us at: ✆ (919)-410-7401
 Mon-Fri 9am-5pm ET and/or Email Us at resilientgemsllc@gmail.com.