Privacy Policy

Overview

We value your privacy and are committed to protecting your personal information. You can browse our website without providing personal data. However, if you choose to use certain services — such as subscribing to messages, submitting a contact form, making a purchase, or requesting support — we may collect and process personal information to fulfill these requests.

This Privacy Policy explains how we collect, use, store, and protect your information, as well as your rights regarding your personal data.

Information We Collect

We may collect the following types of information when voluntarily provided by you:

Full name
Email address
Phone number
Mailing address (if needed for delivery)
Any additional information you provide through forms or communications

We may also automatically collect non-personal information when you visit our site, including:

Browser type
Device information
IP address
Pages visited and time spent on our site
Referral sources

How We Use Your Information

We use your information for:

Providing requested services and customer support
Sending transactional messages, delivery updates, or service information
Sending marketing or promotional communications (with your consent)
Improving our website performance and user experience
Security, fraud prevention, and legal compliance

We do not sell, rent, or share your personal information with third parties for marketing purposes.

SMS / Text Messaging Policy

If you sign up for SMS updates, message frequency may vary. Message and data rates may apply depending on your mobile plan.

You may opt-out at any time by replying STOP, UNSUBSCRIBE, texting us, or emailing us.
After unsubscribing, you will receive a confirmation message, and your number will be removed within 24 hours.
For help, text HELP or contact us at 984-281-7083 EXT. 1 or info@resilientgems.com

We do not share or sell mobile numbers or text message consent forms with any third parties for marketing purposes.

Data Security

We use reasonable safeguards and security measures to protect your information from unauthorized access, disclosure, or alteration. However, no method of internet transmission is 100% secure.

Data Retention

We retain personal information only as long as necessary to fulfill the reasons we collected it or as required by law. You may request removal of your information at any time.

Your Privacy Rights

Depending on your location, your rights may include:

The right to access personal information we hold about you
The right to update or correct your information
The right to request deletion of your information
The right to opt-out of marketing messages
The right to withdraw consent at any time

To request any action, contact: info@resilientgems.com

Cookies

We use cookies to improve website functionality and user experience. Cookies may store anonymous information that allows us to recognize returning visitors and optimize content or functionality.

You may disable cookies in your browser settings. Doing so may affect certain website features.

Children’s Privacy

Our website and services are not intended for children under age 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Modified” date.

Contact Information

Resilient Gems – Privacy Department
Email: info@resilientgems.com
Phone: 984-281-7083 EXT. 1